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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Maya Hamler

June 16, 2025

5  out of  5
rating by Maya Hamler
"Excellent service, couldn’t be happier. Thank you!"
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Carlos Jones

June 13, 2025

5  out of  5
rating by Carlos Jones
"NAI HAS EXCELLENT Customer Service. Would definitely be coming back"
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Clarissa Tusa

June 13, 2025

5  out of  5
rating by Clarissa Tusa
"Wow! The team is incredible - they are ready to help at a moment’s notice and the process is seamless! I can’t see myself going anywhere else for auto and home insurance. So lucky to have Laurabeth in my corner!"
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John Vujakovich

June 13, 2025

5  out of  5
rating by John Vujakovich
"Today I had the pleasure of speaking with Nailah Alexandre from the Smyrna, State Farm office. Not only did she give me an amazing quote on my insurance but she took the time to discuss the relocation process to me and pointed out several key factors that were very helpful. Meeting with Nailah today confirmed my decision to continue with State Farm as a 20+ year partner. Thank you Nailah!"
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Roubens Paul

June 13, 2025

5  out of  5
rating by Roubens Paul
"This team is super helpful and always answers. Nailah super helpful!"
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Erica Dukes

June 13, 2025

5  out of  5
rating by Erica Dukes
"Such an amazing experience here!"
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Luh Zay

June 13, 2025

5  out of  5
rating by Luh Zay
"Reliable and Easy to Work With I’ve had a good experience with State Farm. My local agent is responsive and helpful, and their rates were competitive, especially with bundling. The app is user-friendly, and claims are generally smooth. Only downside was a minor delay with one claim and the Drive Safe & Save app feels a bit intrusive. Overall, solid coverage and great service."
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BLOOM BURDEN

June 12, 2025

5  out of  5
rating by BLOOM BURDEN
"GREAT Staff at this State Farm. More than happy with the service."
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Mitchelle Charles

June 12, 2025

5  out of  5
rating by Mitchelle Charles
"I worked with Nai , and her customer service is TOP tier !"
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Kennedi King

May 23, 2025

5  out of  5
rating by Kennedi King
"I greatly appreciate Erica , she was very nice and helpful and answered all my questions."
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Angelo Guevara-Malavé

May 23, 2025

5  out of  5
rating by Angelo Guevara-Malavé
"My wife and I have been loyal customers for many years now and every call or update is thorough and welcoming. It's a pleasure working with their team."
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Myia S.

May 23, 2025

5  out of  5
rating by Myia S.
"Had a great experience with this company! Erica was especially kind and informative—she made everything easy to understand and helped the process go smoothly. Highly recommend!"
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Maureen Alvarez

May 23, 2025

5  out of  5
rating by Maureen Alvarez
"Nailah was so easy to talk to and truly understood my needs for my policy."
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Kiara Alvarez

May 23, 2025

5  out of  5
rating by Kiara Alvarez
"Nailah is awesome and helpful ! Highly recommend"
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April Champion

May 7, 2025

5  out of  5
rating by April Champion
"Highly recommend working with this team!! Very thorough and top notch!"
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rummel victor

May 6, 2025

5  out of  5
rating by rummel victor
"They’re awesome !"
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Jacqueline Daniels

April 29, 2025

5  out of  5
rating by Jacqueline Daniels
"This group of ladies is amazing. They will work with you and explain everything completely before signing you up. I appreciate them taking the time and showing they really care."
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William Whatley

April 25, 2025

5  out of  5
rating by William Whatley
"Nailah was super helpful with my renters insurance! I filled almost everything out incorrectly and she fixed it for me the same hour so that I could sign a lease. 10/10 would recommend"
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Clue More

April 23, 2025

5  out of  5
rating by Clue More
"Nai and the ladies here are amazing!"
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Bobby Herrington

April 23, 2025

5  out of  5
rating by Bobby Herrington
"Staff is amazing especially Nailah. She’s the sweetest."
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prodbynxne

April 17, 2025

5  out of  5
rating by prodbynxne
"Just want to say Nailah, Laura and the team at their office have been an absolute pleasure. Their team is nothing short of kind and thoughtful, and they stay on top of things. As someone who is semi-new to handling renters insurance, they have been patient with me in every way possible and extremely helpful."
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Marvin Atwell

April 8, 2025

5  out of  5
rating by Marvin Atwell
"Erica was not only helpful in giving me a comprehensive breakdown of my auto insurance, giving me reassurance on what I am signing up for., but also went beyond her role to give me advice as a new resident to Austell. She was very knowledgeable and I was satisfied with the service she provided as she was always available. As a first time car buyer I feel like I got a good rate as well so thank you Erica and those who assisted me."
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PIERRE Tipidon Joseph

March 7, 2025

5  out of  5
rating by PIERRE Tipidon Joseph
"Love them ! Thank you !"
We responded:
"Thanks Tipidon!"
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Siyah NoHeart

February 28, 2025

5  out of  5
rating by Siyah NoHeart
"I called the other day to pay an bill and spoke to Nailah A. , such a wonderful spirit. Definitely changed my day she had excellent customer service!"
We responded:
"Thanks Siyah! We are grateful for Na'ilah as well. "
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Nailah Alexandre

February 24, 2025

5  out of  5
rating by Nailah Alexandre
"Best agent & team hands down! 😊"
We responded:
"Thanks, you are pretty great yourself!"